Make DEI part of your organisation’s DNA.

We all have a role to play in tackling exclusion. 

Hear from our expert psychologists as they unravel the traits of inclusive colleagues and how you can nurture a workplace culture where diversity thrives, equity prevails and inclusion becomes second nature. 


Top 5 acts of inclusion that anyone can do
Top 5 acts of inclusion that anyone can do

Being inclusive is all about doing small things that make those around us feel seen, heard and valued. We share some simple tips on how to give people a sense of belonging and foster inclusion in your workplace.

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The impact of exclusion
The impact of exclusion

Exclusion at work doesn’t just hurt individual people – it hurts the performance of the entire organisation and can have huge repercussions for your reputation and ability to attract talent.

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The 4 key behaviours of an inclusive colleague
The 4 key behaviours of an inclusive colleague

Being inclusive goes beyond being aware of diversity and inclusion issues. It’s about taking action. We take a look at the four behaviours of inclusive people and what they do that makes them different.

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of employees have experienced racism in the workplace; over 50% have witnessed someone being racist. 
of employees leave an organisation because they don’t feel included.
of employees with disabilities feel discouraged to speak about this due to fear of discrimination and stigma. 


The Kandola+ Inclusive Teams programme leads to 96% of learners becoming more inclusive. 

Our unique 4-step model of behaviour change and interactive learning materials provides people with clear feedback on their inclusion strengths and weaknesses and guides them through a personal action plan. 

The result? Tangible behaviour change in less than 28 days. 

Turn online training into real-world impact.  



The Kandola+ suite of inclusion assessments provides your people with constructive feedback and meaningful insight into their own inclusiveness, including: 

  • their motivations for being inclusive  
  • how their personality traits shape their inclusive leadership style  
  • their approach to inclusion dilemmas  
  • how inclusive others perceive their behaviour to be. 

Explore our inclusion tools and see how insight leads to action. 



Goodbye guesswork, hello measurable change. Discover exactly how your investment is resulting in real-world behavioural change.  

Our intelligent DEI learning platform aggregates data from inclusion assessments to provide insights into your leaders’ inclusion strengths and weaknesses.   

Track change over time and filter data to analyse your diversity and inclusion results in more depth.   

Demonstrate your DEI commitment, strengthen ESG assessments, and boost B-Corp applications with substantiated statistics.  

Kandola+ simplifies sharing your positive impact with stakeholders. 



What is an inclusive colleague?

An inclusive colleague is someone who actively promotes and practises inclusivity within the workplace to create an environment where every team member feels comfortable, valued, and respected. Our research has identified four key behaviours that separate people who are inclusive from those who aren’t: recognition, empathy, action, and psychological safety. Read more about inclusive colleague behaviours in our blog. 

Why is inclusion important in a team?

The way we behave at work impacts our colleagues, team performance, business objectives, and financial performance. When people feel excluded and that they don’t belong, they can withdraw, will put in less effort, and may even leave. 

Inclusion, on the other hand, leads to improved morale and job satisfaction. When people feel included, they’re more likely to contribute their unique perspectives, skills, and ideas, enhancing overall creativity and innovation within the team. 

McKinsey’s 2020 study on inclusion shows that inclusive organisations enjoy a wealth of advantages over their non-inclusive rivals, benefiting from better communication, more productive collaboration, improved problem-solving, a heightened ability to spot risk, and significantly greater agility, productivity, and efficiency.  

How do you become an inclusive colleague?

Becoming an inclusive colleague involves adopting an inclusive mindset and practising behaviours that create a welcoming and supportive environment for everyone.

Some behaviours and actions of inclusive colleagues include:

  • Awareness of their own biases and prejudices 
  • Commitment to educating themselves and developing their knowledge of DEI 
  • Actively listening to their colleagues without judgement  
  • Promoting inclusive language and greeting people by name 
  • Supporting their diverse colleagues and advocating for equal opportunities  
  • Embracing difference and inviting people from underrepresented groups to contribute 
  • Challenging bias and exclusion when they see it 
  • Asking for feedback on their behaviour 

Creating an inclusive culture doesn’t have to be about grand public gestures. Small acts of inclusion – known as micro-affirmations – can play a huge part in creating an environment where everyone feels seen, heard, and valued. 

How do people understand more about how inclusive they are?

Our inclusion assessment tool DIORAMA measures people’s ability to be inclusive against four key behaviours that have been shown by research to determine how inclusive someone is on a day-to-day basis. These are; recognition, empathy, taking action, and creating psychological safety.  

Depending on our skill and abilities, certain behaviours will come more easily to us than others. Working on improving our weaker behaviours through training and continuous learning can help us to develop ourselves as all-rounded inclusive colleagues.  

How can I engage employees with diversity and inclusion?

Diversity and inclusion employee engagement is crucial for fostering a workplace culture that values and celebrates difference. Commitment from leadership and quality DEI training are both key for engaging colleagues to participate in DEI initiatives.  

To engage learners, our programmes use a mix of video lessons, inclusion assessments, digital tools, interactive quizzes, and self-reflective development tasks that allow learners to explore diversity and inclusion in the real world.  

And the results speak for themselves. We have a completion rate of 84%, compared to an average of just 35% for other providers.


  • Attract top talent  
  • Enhance team performance  
  • Drive innovation  
  • Heighten job satisfaction   
  • Reduce absenteeism  
  • Lower employee turnover  
  • Deliver better business performance  

Drive behaviour change in your organisation with Inclusive Teams training from Kandola+.