Unconscious Bias news and resources

Gain valuable insights on unconscious bias and how to foster fair and inclusive workplaces by exploring our knowledge hub.  

Discover how bias training works, the psychology behind biases, and how they can impact hiring, promotion, and employee wellbeing. 

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Does unconscious bias training work?
Does unconscious bias training work?

Unconscious bias training is a divisive topic that continues to be hotly debated. We weigh up the evidence and take an informed and objective look at what unconscious bias training involves and how effective it really is.

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Common types of bias and how they affect us
Common types of bias and how they affect us

There are many different types of bias that can affect our judgment, behaviour and decisions. We take a look at some of the most common and examine the impact they can have in the workplace.

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What is unconscious bias?
What is unconscious bias?

Unconscious bias is possibly the most misunderstood of all the biases, but tackling it is key to ensuring better decision-making, more successful hiring and fairer treatment of under-represented groups.

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of black and Asian employees report that colleagues make assumptions about their ability, character or behaviour based on stereotypes. 
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of employees with disabilities feel discouraged to speak about this due to fear of discrimination and stigma. 
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of employees have experienced racism in the workplace; over 50% have witnessed someone being racist. 

UNCONSCIOUS BIAS TRAINING FOR YOUR PEOPLE

Online training that delivers real-world results.

Combat bias in the workplace with our science and psychology-backed unconscious bias training for employees.

Our unique 4-step model of behaviour change and tailored, interactive learning materials helps 89% of people become more inclusive.

Turn online training into real-world impact.

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UNCONSCIOUS BIAS TESTS AND INCLUSION ASSESSMENTS

The Kandola+ suite of inclusion assessments give people clear, non-judgemental feedback on their bias, helping them pinpoint the actions they can take to make more effective decisions and be an inclusive colleague or leader.

Backed by science, employed by over 150 organisations and tens of thousands of learners, our tools deliver objective, data-driven insights into bias and behaviour.

Empower your people to recognise their strengths, acknowledge areas for development, and proactively foster more inclusive behaviours.

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DEI BUSINESS INSIGHTS

Report on how DE&I is changing in your business.

Kandola+ intelligent analytics presents tangible data on DE&I progress – perfect for supporting ESG and B-Corp assessments, and for sharing your success with stakeholders.

Track learner engagement, pinpoint your organisation’s inclusion strengths and weaknesses and demonstrate change with your inclusion impact score.

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THE BEST BOOKS ON UNCONSCIOUS BIAS

The Invention of Difference: the story of gender bias at work

Does the only way to achieve gender equality at work lie in accepting the natural and unchangeable differences between men and women? Or is acceptance of difference a blind alley – and a means of perpetuating the very inequality at stake? Psychologists Binna and Jo Kandola show how today’s gender equality stems not from biology or evolution but from social constructs, viewpoints, and bias. Using historical, sociological, and psychological perspectives, they demonstrate how gendered outcomes at work are not natural but artificial. This book explains how we – men and women together – built a world divided between men and women. It shows where our ideas of gender came from, how they operate in the world of work, and what we can do to change them… if we really want to.

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Racism at Work: the danger of indifference

Racism has not been eradicated, despite the enormous strides taken over the past 50 years. It has mutated into new and subtler forms and has found new ways to survive. The racism in organisations today is not one of hostile abuse and threatening behaviour. it is not overt nor is it obvious. Today racism is subtle and nuanced, detected mostly by the people on the receiving end but ignored and possibly not even seen by perpetrators and bystanders. Racism today may be more refined but it harms people’s careers and lives in hugely significant ways. Racism in organisations continues to exist due to our complacency and indifference. In his new book Binna Kandola describes the origins and evolution of the race bias that distorts our organisations. He explores the effects of race bias and confronts the actions that we need to take to make organisations truly equal. He challenges us, the reader, to accept that racism is not a thing of the past – yet. But we can make it so.

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The Value of Difference: eliminating bias at work

This book dives into the latest research into human behaviour. Join Prof. Binna Kandola as he unravels the mysteries behind bias. Discover why biases exist, how they infiltrate organisations, and uncover the techniques we can adopt to eliminate them.

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SAY GOODBYE TO BIAS

From personal feedback to intelligent analytics, the Kandola+ Unconscious Bias programme provides your organisations with an evidence-based approach to busting bias.  

  • Attract the best talent 
  • Make better business decisions 
  • Ignite employee engagement  
  • Inspire different perspectives  
  • Increase representation 
  • Avoid reputational risks 

 Book a free demo to see how you can bust bias in your business. 

Unconscious Bias: answers to common questions

What is unconscious bias?
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Bias is essentially how our brains streamline our thinking so that we can make sense of the world around us. We can’t process all the information we receive, so our brains categorise things into neat packages to help us make sense of things quickly.  

While these mental shortcuts help enable our brains to conserve energy and process things quickly, they also lie at the root of much of our bad decision-making and unfair treatment of other people. 

Learn more in our blog explaining what unconscious bias is. 

How many unconscious biases are there?
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There are several types of unconscious bias, including; affinity bias, confirmation bias, the halo effect, the horn effect, and bias around age, gender, race and sexual orientation.

Psychologists have identified over 150 different types of bias, and they play an important role in determining our behaviour, the decisions we make about other people, and how we assess situations. 

Are implicit and unconscious bias the same?
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Implicit bias and unconscious bias are often used interchangeably and they refer to the same concept.

What influences unconscious bias?
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Various factors influence unconscious bias and its origins are rooted in the way the brain processes information and makes quick judgments. For example, societal norms, values, and stereotypes prevalent in a culture or community can shape unconscious biases. Other influences include positive or negative personal experiences, the media we consume, and how we are educated. 

What’s the impact of unconscious bias?
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Unconscious bias can lead to unfair and discriminatory outcomes in many aspects of our lives, including education, healthcare, and criminal justice, and its impact in the workplace can be profound. 

Unconscious bias can have a negative impact at every stage of the employee lifecycle, from the recruitment process and selection through to promotion and career advancement, training and development, and identification of leadership potential, and even who exits an organisation, for example through redundancy. Left unaddressed, it can mean that organisations struggle to attract and retain talent, make bad hiring decisions, get rid of the wrong people, fail to spot risks or take advantage of business opportunities or lack the agility to adapt to a changing world. 

Does everyone have unconscious biases?
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Yes! Bias is a natural phenomenon that affects us all. Becoming aware of unconscious bias in ourselves is the first step towards eradicating it. 

Is unconscious bias the same as racism?
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Unconscious bias is not the same as racism, but they are related. Unconscious or implicit bias refers to the ingrained attitudes or stereotypes that we may hold about certain groups of people without conscious awareness. These biases can often be based on factors such as race, gender, or age.  

On the other hand, racism is a broader societal issue involving the belief in the inherent superiority of one race over another, leading to discriminatory practices and policies. Racism can be expressed through conscious, intentional actions, while unconscious bias operates at a subconscious level and may influence people’s behaviour unintentionally. 

How do you know if you have bias?
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We’re all biased. Recognising the unconscious biases that you’re most at risk of can be challenging, because they operate beneath the surface. 

One way to pinpoint your unconscious biases is to take an implicit association test (IAT) or something similar. The Implicit Association Test unveils the prevalence of our implicit or unconscious biases, highlighting areas where they might influence our judgement, decisions, and behaviour. 

The Kandola+ suite of inclusion assessments gives people clear, non-judgemental feedback on their ability to be inclusive and helps them pinpoint the actions they can take to be inclusive colleagues or leaders.