21 February 2025 | Dr Jo Kandola PhD

How to Build Structured, Inclusive Hiring Processes 

Many organisations hesitate to add structure to their hiring process, fearing that too much guidance will stifle managers’ freedom. Others have tried introducing structured methods only to revert to unstructured practices due to lack of adoption. Yet the key to success lies in designing, communicating, and training for effective implementation. Here’s how:
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1. Design Thoughtful Assessments:

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Start by defining clear, relevant competencies for each role, ensuring they align with organisational values around inclusivity. Tailor assessments to measure these competencies and avoid characteristics that could introduce bias. 

2. Focus on Relevant Criteria:

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Structured interviews and assessments enable hiring managers to hone in on the candidate’s job-relevant qualities, such as technical abilities, problem-solving skills, and professional experience, rather than irrelevant surface traits. 

3. Improved Objectivity with Structured Scoring:

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Utilise tools like behaviourally anchored rating scales (BARS) to allow recruiters to consistently and fairly evaluate candidates. Structured scoring methods ensure all candidates are assessed against the same standards, fostering objectivity and reducing potential bias. 

4. Communicate the Value of Structure:

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Educate hiring managers on the benefits of structured assessments for both the organisation and its commitment to diversity. Emphasise the connection between structured hiring, better performance outcomes, and inclusivity.

5. Training for Fair Evaluation:

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Equip hiring teams with the skills to conduct objective interviews and assessments. Bias training, combined with structured assessment training, provides recruiters with the tools to fairly evaluate diverse candidates. 

6. Iterate and Adapt:

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Implement a feedback loop to refine the structured processes over time. Gather input from hiring teams and candidates to ensure the approach meets the needs of both parties while maintaining fairness. 

Conclusion: Structured Hiring for a Diverse Workforce 

Inclusive recruitment is both an ethical and strategic imperative for organisations looking to thrive in a diverse world. By shifting to well-structured hiring practices, organisations reduce bias, promote equality, and make better hiring decisions. Structured processes help create an environment where candidates are evaluated for their potential to contribute meaningfully, not on irrelevant factors that can introduce unintended bias.

Embrace the power of structured hiring. It’s not only a step toward a more diverse and inclusive workplace but also a way to build a team equipped with the diverse perspectives and skills needed for long-term success.

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